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Tuesday, October 4 • 10:15am - 11:00am
The Whole Guest: Maximising Spend, Minimising Leakage

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Customer acquisition is no mean feat and comes at a cost, so, once in-house, how can hoteliers maximise the guest revenue opportunity? A panel of sharp commercial minds interrogate the whole guest and share their thoughts on how to align product with profile to maximise top line revenue and bottom line profitability.

Moderators
avatar for Cristina Blaj

Cristina Blaj

CEO & Founder, Open Revenue Consulting
Cristina is the Founder and CEO of Open Revenue Consulting, a strategic tech consulting firm based between London, UK and Gran Canaria, Spain, that helps hotels increase their asset value using specialised technology and consulting services which connect asset management and sustainability... Read More →

Speakers
avatar for Paul Harnedy

Paul Harnedy

Executive Vice President, Cedar Capital Partners
Paul is responsible for the operational and commercial performance of the firm’s hotels.  Prior to joining Cedar Capital, Paul was Chief Operating Officer at Amaris Hospitality, overseeing performance across 30 internationally branded hotels as well as central functions including... Read More →
avatar for Rupert Gutteridge

Rupert Gutteridge

Head of Sales, Oaky
Rupert started in the hotel management space before moving into the Hospitality tech space. Having worked at IDeaS, Micros Fidelio and Guestline, Rupert has well rounded knowledge of the industry and the challenges that Hotels face on a day to day basis.
avatar for David Orr

David Orr

CEO, Resident Hotels
David is a successful London based hotel CEO and entrepreneur. David was co-founder and CEO of City Inn, latterly renamed Mint Hotels, growing the business from a start up in Edinburgh, (moving to London in 2000) which became a 2700 room business until its sale to Blackstone in for... Read More →
avatar for Travis Cabrera

Travis Cabrera

Regional Director, EMEA, Revinate
Travis Cabrera is the Regional Director for Europe at Revinate, focusing on the UKI markets. He accumulates 19 years of international experience in hospitality, including executive roles in the luxury resort segment and the hotel tech both in the US and Europe.

Tuesday October 4, 2022 10:15am - 11:00am BST
Collaboration Stage
  Collaboration Stage (Breakout 4)

Attendees (7)